I can't upload my id!!!!!! I took ** pics and it keep saying that they coulsnt verify me

GetHuman-kalafuso's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
The problem I ran into: I can't upload my id!!!!!! I took ** pics and it keep saying that they coulsnt verify me
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman-kalafuso
Jun 25th, 2018 - 2 mons ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 6861 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-kalafuso started working on this issue
Jun 25th 8:32pm
GetHuman-kalafuso indicated the issue is not fixed yet.
Jun 25th 8:32pm