I just want to make a bill payment over the phone. I just purchased this and was advise...

GetHuman-ibejd's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
Tip from another customer
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I just want to make a bill payment over the phone. I just purchased this and was advised it could be used immediately.
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman-ibejd
Jun 25th, 2018 - 2 mons ago
I have an issue with Green Dot too
Fixed
Seen by 3 customers so far
Similar issue to 6860 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-ibejd started working on this issue
Jun 25th 8:27pm
GetHuman-ibejd indicated the issue is not fixed yet.
Jun 26th 6:25pm