I purchased a green dot pre-paid debit card for my disabled brother and went on line to...

GetHuman789529's customer service issue with Green Dot from June 2018

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I purchased a green dot pre-paid debit card for my disabled brother and went on line to register it. However, because he doesn't have a computer or a mobile phone because he is disabled, I cannot register the card on my computer because when asked for his birth date, my birth date comes up. I would like to speak with a live rep. I Also. last week I mailed a letter to the Corporate Office in Pasadena, CA and received a called from a Supervisor named Abbey on Sunday, ******* but I was not home at ty the time. I would like to speak with someone ASAP. I can be reached at ***-***-****. Mrs. Larkin
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman789529
Jun 25th, 2018 - 2 mons ago
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Seen by 5 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman789529 started working on this issue
Jun 25th 7:34pm
GetHuman789529 shared this issue with your circles on Google+
Jun 25th 7:35pm
GetHuman789529 indicated the issue is not fixed yet.
Jun 25th 11:47pm
GetHuman789529 confirmed the issue is fixed. Hooray!
Jun 27th 1:04am