Unable to load funds from my MoneyPac number that my sister send to me from Hayward, C...

GetHuman818584's customer service issue with Green Dot from June 2018

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The issue in GetHuman818584's own words
Unable to load funds from my MoneyPac number that my sister send to me from Hayward, California.*Michael Martin***** S.Ashland Ave ******Chicago, IL ******Dob ***********Soc: ****
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Green Dot

Customer service issue
Reported by GetHuman818584
Jun 25th, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 6836 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman818584 started working on this issue
Jun 25th 5:40pm
GetHuman818584 indicated the issue is not fixed yet.
Jun 25th 5:40pm