It hasn't been fixed I switched over to chime cause they have a better rating and No fees for

GetHuman-miata's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
My account was closed for su****ious activity. The only thing I did was call for a new card cause mine broke SO they put a block on my account because I told the rep that I moved so I need to change my address so she sent me a new card fed ex I received it then they asked me to send a picture of my identification card so I did several times every time it said upload successfull then they keep emailing me saying it didn't go through every time I sent it but it said up load successfull so now they closed my account and my direct deposit is due to be put on my card tomorrow this is a real un convenience for me when I had no su****ious activity done to my account they didn't even ask me for my security questions before closing my account I need to know if there is anything that can be done to activate my new card that I received so I can continue to use my account.
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman-miata
Jun 25th, 2018 - 2 mons ago
I have an issue with Green Dot too
Fixed
Seen by 10 customers so far
Similar issue to 6833 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-miata started working on this issue
Jun 25th 5:04pm
GetHuman-miata indicated the issue is not fixed yet.
Jun 25th 9:10pm
GetHuman-miata indicated the issue is not fixed yet.
Jun 25th 9:12pm
GetHuman-miata indicated the issue is not fixed yet.
Jun 25th 9:13pm
GetHuman-miata indicated the issue is not fixed yet.
Jun 26th 8:12pm
GetHuman-miata indicated the issue is not fixed yet.
Jun 26th 8:14pm