I have not received my tax refund has been sent to your bank or a pre-paid card to my address

GetHuman-jaymcc's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The problem I ran into: I have not received my tax refund has been sent to your bank or a pre-paid card to my address
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman-jaymcc
Jun 25th, 2018 - 2 mons ago
I have an issue with Green Dot too
Fixed
Seen by 3 customers so far
Similar issue to 6817 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-jaymcc started working on this issue
Jun 25th 3:15pm
GetHuman-jaymcc indicated the issue is not fixed yet.
Jun 25th 4:20pm