Will not let my activate my new card and can I link it to my old account

GetHuman817762's customer service issue with Green Dot from June 2018

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Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman817762's own words
The problem: Will not let my activate my new card and can I link it to my old account
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Green Dot

Customer service issue
Reported by GetHuman817762
Jun 25th, 2018 - 6 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
Similar issue to 6792 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman817762 started working on this issue
Jun 25th 12:55pm