I've been trying to activate my cash back prepaid visa for the past two days tried many...

GetHuman-luisae's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
I've been trying to activate my cash back prepaid visa for the past two days tried many time through the phone and through the web page and even through the app it would just tell me that I'm locked out for ** hours. What can I do to fix this issue?
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman-luisae
Jun 25th, 2018 - 2 mons ago
I have an issue with Green Dot too
Fixed
Seen by 6 customers so far
Similar issue to 6783 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-luisae started working on this issue
Jun 25th 4:32am
GetHuman-luisae indicated the issue is not fixed yet.
Jun 25th 8:08am
GetHuman-luisae indicated the issue is not fixed yet.
Jun 26th 1:45am
GetHuman-luisae indicated the issue is not fixed yet.
Jun 26th 1:46am