I purchased a green dot card at Dollar General and attempted the activation of the card...

GetHuman817022's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman817022's own words
I purchased a green dot card at Dollar General and attempted the activation of the card. It failed and told me to wait ** hours to try again. I then waited that ** hours, but it won’t allow me to retry the activation. Please help because when I purchased it I uploaded money onto the card.
GetHuman817022 did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman817022
Jun 25th, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 84 customers so far
Similar issue to 6775 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman817022 started working on this issue
Jun 25th 2:29am
GetHuman817022 indicated the issue is not fixed yet.
Jun 25th 3:35pm
GetHuman817022 indicated the issue is not fixed yet.
Jun 26th 7:19am