I don't have a green dot ** digit card. When I call customer service to speak with a t...

GetHuman-logg's customer service issue with Green Dot from June 2018

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The issue in GetHuman-logg's own words
I don't have a green dot ** digit card. When I call customer service to speak with a tech u have to have or enter the card number to speak to a tech. All I have is a visa rush carf. The problem I got is that I go threw threw green dot mny pack to reload my card... That is threw money pack secure login... I reloaded my rush card yesterday and it said load sucessfull but it is not on my card. Please help me with my issue
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Green Dot

Customer service issue
Reported by GetHuman-logg
Jun 24th, 2018 - 4 mons ago
I have an issue with Green Dot too
Fixed
Seen by 11 customers so far
Similar issue to 6745 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-logg started working on this issue
Jun 24th 9:27pm
GetHuman-logg indicated the issue is not fixed yet.
Jun 24th 9:27pm
GetHuman-logg indicated the issue is not fixed yet.
Jun 24th 9:29pm