Lost card, have account number. When calling automated, says my info is incorrect.*Can...

GetHuman-krazzeek's customer service issue with Green Dot from June 2018

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The issue in GetHuman-krazzeek's own words
Lost card, have account number. When calling automated, says my info is incorrect.*Can I purchase new card then have deposit transferred?
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Green Dot

Customer service issue
Reported by GetHuman-krazzeek
Jun 24th, 2018 - 6 mons ago
I have an issue with Green Dot too
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Seen by 2 customers so far
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GetHuman-krazzeek started working on this issue
Jun 24th 5:08pm