Need to file a dispute my card was used unauthorized

GetHuman-audjabla's customer service issue with Green Dot from June 2018

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The issue in GetHuman-audjabla's own words
The problem: Need to file a dispute my card was used unauthorized
GetHuman-audjabla did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-audjabla
Jun 24th, 2018 - 4 mons ago
I have an issue with Green Dot too
Fixed
Seen by 7 customers so far
Similar issue to 6706 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-audjabla started working on this issue
Jun 24th 1:52pm
GetHuman-audjabla indicated the issue is not fixed yet.
Jun 24th 3:26pm
GetHuman-audjabla indicated the issue is not fixed yet.
Jun 25th 4:48pm
GetHuman-audjabla indicated the issue is not fixed yet.
Jun 25th 4:49pm