It’s saying I need a code the two codes they sent to me aren’t working I need to activa...

GetHuman-cninnie's customer service issue with Green Dot from June 2018

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The issue and preferred resolution, in GetHuman-cninnie's own words:
It’s saying I need a code the two codes they sent to me aren’t working I need to activate my card can someone help me
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Green Dot

Customer service issue
Reported by GetHuman-cninnie
Jun 24th, 2018 - 2 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-cninnie started working on this issue
Jun 24th 1:26pm