I lost my greendot card and i just a new card in the mail. In supposed to get paid next...

GetHuman815146's customer service issue with Green Dot from June 2018

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I lost my greendot card and i just a new card in the mail. In supposed to get paid next week and I was wondering if I could keep the same routing and account number, so that I won't have any pay day delays
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman815146
Jun 24th, 2018 - 2 mons ago
I have an issue with Green Dot too
Fixed
Seen by 4 customers so far
Similar issue to 6693 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman815146 started working on this issue
Jun 24th 5:29am
GetHuman815146 indicated the issue is not fixed yet.
Jun 24th 9:39am
GetHuman815146 confirmed the issue is fixed. Hooray!
Jun 25th 10:37am