Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

On July *, ** I purchased a Green Dot moneypak card in the amount of $*.** at the D...

GetHuman-angiege's customer service issue with Green Dot from July 2018

75 views | 8240 similar | 1 following

Help with my Green Dot issue

First: share to improve GetHuman-angiege's odds

Strength in numbers! Companies respond better when others are watching.

GetHuman-angiege's next move: try calling Green Dot again.

The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.

Call Green Dot

The issue in GetHuman-angiege's own words

On July *, **** I purchased a Green Dot moneypak card in the amount of $***.** at the Dollar General Store in Kellyville Oklahoma. I sent the ** digit number on the back of the card to my son. He tried to load the card and it tells him that the money is there but there is a security lock on it and it locks up his card. What is going on with this? I called the Dollar Store where I purchased it and they said to call you but when I call your number all I get is a recording and am unable to speak with a live person. It asks me for the credit card number or social security number associated with it and I do not have either of these...I only have the number on the back of the card that I purchased. Please help me get this straightened out. Thank you

GetHuman-angiege did not yet indicate what Green Dot should do to make this right.

I have an issue with Green Dot too

How GetHuman-angiege fixed the problem

We are waiting for GetHuman-angiege to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Prefer a step by step guide?

We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.

What Do I Do If I Forgot My Greendot Login?Can You Use a Greendot Card While Traveling Internationally?How Do I Cancel My Green Dot Card?How Do I Speak to a Customer Service Rep About My Green Dot Card?How Do I Cancel My Green Dot Card?

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

I purchased and put $*** on a Moneypak Green Dot card and money is not available...I brought a green dot (MoneyPak card,it was the wrong type of green dot card,but...I had a green dot card that was lost so green dot transferred my money to a new g...On ********** I went to a store here in my town and purchased a green dot moneypa...Cannot use green dot card for online purchases..scammed out of $****,purchased * green dot cards

Do you have a customer issue as well?

We can help you get Green Dot's attention and get better help faster. Tap below to get started.

Having Green Dot issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...For better results, write at least 100 characters

Your emailThis email address isn't valid

Follow this issue

See how GetHuman-angiege fixes it.

Your emailThis email address isn't valid

Green Dot

Customer service issue

Reported by GetHuman-angiege

Jul 5th, 2018 - 5 years ago

I have an issue with Green Dot too

Not resolved

Seen by 75 customers so far

Similar issue to 8240 others

1 customer following this

Follow this issue to see how it gets fixed

Items needed

Account holder name

Billing address

DOB

Last 4 of SSN

Timeline

GetHuman-angiege started working on this issue

Jul 5th, 2018 3:34pm

GetHuman-angiege tried calling Green Dot