I have got no help no call no solution I need help

GetHuman-bagheera's customer service issue with Green Dot from June 2018

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The issue in GetHuman-bagheera's own words
Everything. The only help at was whe ... FILED MY TAXES WITH TURBO TAX. selected to have the refund issued on YOUR card. the card was returned to you, finally TUrbo tax call GREENDOT on my behalf on a conference call to determine where my tax money was. Your records indicated that the card was refunded. WE verified everything and had the card RESENT no I can not get help or get it activate because the system says my proof was invalid! I am so frustrated with just trying to reach a real person and a company that knows my card was returned but is nice enough to "refund me the monthly card service fee" charge to my card I never received-- no to mention getting to a live person is a JOKE! please contact me ASAP thank you

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Green Dot

Turbo tax and greendot for my tax refund
Customer service issue
Reported by GetHuman-bagheera
Jun 16th, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 5822 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-bagheera started working on this issue
Jun 16th, 2018 7:25pm
GetHuman-bagheera indicated the issue is not fixed yet.
Jun 17th, 2018 9:57pm

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