I recie rd my green dot card in the mail but for some reason I am just unable to activa...

GetHuman786688's customer service issue with Green Dot from June 2018

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The issue in GetHuman786688's own words
I recie rd my green dot card in the mail but for some reason I am just unable to activate it. It says that it doesn't match the info you all have on file . I dont know what's going on, I e never had an acct before.
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Green Dot

Customer service issue
Reported by GetHuman786688
Jun 15th, 2018 - 5 mons ago
I have an issue with Green Dot too
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Seen by 1 customer so far
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Timeline
GetHuman786688 started working on this issue
Jun 15th 8:37am