I just purchased and added money to a green dot card. I tried going online and register...

GetHuman-bethvand's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
The issue in GetHuman-bethvand's own words
I just purchased and added money to a green dot card. I tried going online and registering and activating the card. It kept giving me error messages so I called the number and when I typed in the card numbers it told me it could only be registered online and hung up. I would like help fixing the situation otherwise I want my money back immediately. These are supposed to be convent but doesn't seem very convent to me I've wasted about an hour of my time so far trying to go threw all of the processes and still haven't gotten any help, action or spoke to anyone.
GetHuman-bethvand did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-bethvand
Jun 14th, 2018 - 9 mons ago
I have an issue with Green Dot too
Seen by 18 customers so far
Similar issue to 5495 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman-bethvand started working on this issue
Jun 14th, 2018 12:25am
GetHuman-bethvand indicated the issue is not fixed yet.
Jun 14th, 2018 1:40am