I bought my card and activated it and everything but i cannot change the pin, which i d...

GetHuman-bballnic's customer service issue with Green Dot from June 2018

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The issue in GetHuman-bballnic's own words
I bought my card and activated it and everything but i cannot change the pin, which i dont know because i had so much trouble activating the card that i just took whatever pin they gave me. I try calling the customer service number and i cant talk to a live body. the only thing it tells me is that i have to log into my account for greendot. everytime i make the account it says that the info is wrong so its just this circle of frustration.
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Green Dot

Customer service issue
Reported by GetHuman-bballnic
Jun 12th, 2018 - 9 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-bballnic started working on this issue
Jun 12th, 2018 7:49pm