hello I need help with the card since I can not make any purchase online and when I cal...

GetHuman771589's customer service issue with Green Dot from June 2018

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Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman771589's own words
hello I need help with the card since I can not make any purchase online and when I call the customer service provider he tells me to put my social security number but I did not put a social security number at any time so I need help to have them because when I try to make a comtra on the internet it is really rejected that it is difficult to communicate with someone that you can offer help if I knew how hard this card is and I have never bought it and put my money. I hope here if you can help me and I would like you to answer me in Spanish thanks
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Green Dot

Customer service issue
Reported by GetHuman771589
Jun 11th, 2018 - 9 mons ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 97 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman771589 started working on this issue
Jun 11th, 2018 2:46pm
GetHuman771589 confirmed the issue is fixed. Hooray!
Jun 11th, 2018 2:48pm