I purchased a green dot card and tried to activate it and it would not register.

GetHuman-shurchel's customer service issue with Green Dot from June 2018

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24 similar
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7 following
Help with my Green Dot issue
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Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-shurchel's own words
The problem: I purchased a green dot card and tried to activate it and it would not register.
GetHuman-shurchel did not yet indicate what Green Dot should do to make this right.
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How GetHuman-shurchel fixed the problem
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Green Dot

Customer service issue
Reported by GetHuman-shurchel
Jun 8th, 2018 - 4 mons ago
I have an issue with Green Dot too
Fixed
Seen by 86 customers so far
Similar issue to 24 others
7 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-shurchel started working on this issue
Jun 8th 4:13pm
GetHuman-shurchel indicated the issue is not fixed yet.
Jun 8th 10:49pm
GetHuman-shurchel indicated the issue is not fixed yet.
Jun 8th 10:52pm
GetHuman-shurchel indicated the issue is not fixed yet.
Jun 8th 10:53pm
GetHuman-shurchel indicated the issue is not fixed yet.
Jun 8th 10:54pm
GetHuman-shurchel confirmed the issue is fixed. Hooray!
Jun 8th 11:16pm