green dot is the only prepaid card that says they cant verify my identity

GetHuman-msshealy's customer service issue with Green Dot from June 2018

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The issue in GetHuman-msshealy's own words
activate my card. ... I have got prepaid cards and no problem with verifying my identity.i have about * from green dot and none will activate because yaw say yaw cant prove its me.
I am who i say i am.NO OTHER PREPAID CARD HAS A PROBLEM IDENTIFYING ME. I GOT MARRIED OCT.**** MY NAME CHANGED. YET NO ONE ELSE HAS A PROBLEM IDENTIFYING ME.
THEM TO VERIFY MY IDENTITY AND ACTIVATE MY CARD..ATLEAST * OF THE *-** I HAVE
I KEEP TRYING TO GIVE THEM A CHANCE TO FIX IT. * CARDS LATER... NO RESPONSE
TRY CALLING CUSTOMER SERVICE WANT LET ME SPEAK TO A LIVE PERSON.IVE EVEN EMAILED THEM
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Green Dot

green dot prepaid card
Customer service issue
Reported by GetHuman-msshealy
Jun 8th, 2018 - a yr ago
I have an issue with Green Dot too
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Seen by 6 customers so far
Similar issue to 519 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-msshealy started working on this issue
Jun 8th, 2018 2:59am
GetHuman-msshealy indicated the issue is not fixed yet.
Jun 9th, 2018 4:02am
GetHuman-msshealy indicated the issue is not fixed yet.
Jun 11th, 2018 4:06am