I am trying to use my card to send money to someone but your authentication process is...

GetHuman759657's customer service issue with Green Dot from June 2018

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The issue in GetHuman759657's own words
I am trying to use my card to send money to someone but your authentication process is making reactivate my card and not accepting my credentials.
GetHuman759657 did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman759657
Jun 7th, 2018 - 6 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 1 customer so far
Similar issue to 424 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman759657 started working on this issue
Jun 7th 2:40pm