I am trying to use my card to send money to someone but your authentication process is...

GetHuman759657's customer service issue with Green Dot from June 2018

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Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue and preferred resolution, in GetHuman759657's own words:
I am trying to use my card to send money to someone but your authentication process is making reactivate my card and not accepting my credentials.
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman759657
Jun 7th, 2018 - 2 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman759657 started working on this issue
Jun 7th 2:40pm