Nothing has been fixed. Nothing has been done. I still cant use the money on my card because it keeps saying declined but states my balance.? Now saying it's declined because it's not active? How does it have $** on it then if it's not active!?

GetHuman-myreyape's customer service issue with Green Dot from June 2018

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The issue in GetHuman-myreyape's own words
Pay my online bill! ... I put money on my card, to pay for my Netflix account and other things online and my card isn't working. I can not use it at the store either because I do not have a pin. I do not have a pun because your website had "technical difficulties" at the time of my information input and will not let me reload or use my card now at all. I'm about to sue you guys for not having a over the phone human real live talking representative to help with these issues either.
That they aren't helping anybody! Fix my problem!
Fixing the problem.
I've had more than * greendot cards , they are always my Go Tos, I'll be sure to never buy one again after this!
Everything.
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Green Dot

Um, greendot debit card!
Customer service issue
Reported by GetHuman-myreyape
Jun 6th, 2018 - a yr ago
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Seen by 5 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-myreyape started working on this issue
Jun 6th, 2018 11:54pm
GetHuman-myreyape indicated the issue is not fixed yet.
Jun 7th, 2018 12:54am
GetHuman-myreyape indicated the issue is not fixed yet.
Jun 7th, 2018 12:59am