I got a moneypak. I waited a week for a greendot card to load the moneypak. Now your te...

GetHuman-watchbir's customer service issue with Green Dot from June 2018

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The issue in GetHuman-watchbir's own words
I got a moneypak. I waited a week for a greendot card to load the moneypak. Now your telling to throw away the card because of ID verification. There no where to upload my ID. Why did you the card bin the first place. Now you had $*** of mine for a month so I can pay bills. Now, My phone is cut off and very on a bill. I wanted to use GreenDot for the convienience to pay bills. this has been the inconvenient and troublesome ***** job Scam card I have ever dealt with. I will make sure everyone I know and let people know how screwed up you are and how your are willing to take hard earned money and not let us use our own money.If you have any respect as a company and for your customers. Send me a refund of $*** that you have of mine.**Donald F. Schultz****** Sharpshinned Dr.*Gainesville, Va. *****
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Green Dot

Customer service issue
Reported by GetHuman-watchbir
Jun 6th, 2018 - a yr ago
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Last 4 of SSN
GetHuman-watchbir started working on this issue
Jun 6th, 2018 1:59pm
GetHuman-watchbir indicated the issue is not fixed yet.
Jun 6th, 2018 3:56pm