I got a moneypak. I waited a week for a greendot card to load the moneypak. Now your te...

GetHuman-watchbir's customer service issue with Green Dot from June 2018

3 views
 | 
438 similar
 | 
0 following
Help with my Green Dot issue
GetHuman-watchbir's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-watchbir's own words
I got a moneypak. I waited a week for a greendot card to load the moneypak. Now your telling to throw away the card because of ID verification. There no where to upload my ID. Why did you the card bin the first place. Now you had $*** of mine for a month so I can pay bills. Now, My phone is cut off and very on a bill. I wanted to use GreenDot for the convienience to pay bills. this has been the inconvenient and troublesome ***** job Scam card I have ever dealt with. I will make sure everyone I know and let people know how screwed up you are and how your are willing to take hard earned money and not let us use our own money.If you have any respect as a company and for your customers. Send me a refund of $*** that you have of mine.**Donald F. Schultz****** Sharpshinned Dr.*Gainesville, Va. *****
GetHuman-watchbir did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-watchbir fixed the problem
We are waiting for GetHuman-watchbir to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-watchbir fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-watchbir
Jun 6th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 3 customers so far
Similar issue to 438 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-watchbir started working on this issue
Jun 6th, 2018 1:59pm
GetHuman-watchbir indicated the issue is not fixed yet.
Jun 6th, 2018 3:56pm