I purchased a MoneyPak from CVS today and when I scratched off the secured area the num...

GetHuman754523's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
I purchased a MoneyPak from CVS today and when I scratched off the secured area the numbers are unreadable. I tried calling the customer service number, but there is no prompt to speak with a representative. How can reach customer service?
I trust that Green Dot will make this right and come up with a resolution that is fair.
Help with my Green Dot issue
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman754523
Jun 5th, 2018 - 2 mons ago
I have an issue with Green Dot too
Fixed
Seen by 5 customers so far
Similar issue to 319 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman754523 started working on this issue
Jun 5th 11:55pm
GetHuman754523 indicated the issue is not fixed yet.
Jun 7th 3:14am
GetHuman754523 indicated the issue is not fixed yet.
Jun 7th 8:23pm