Card registration issue can only use in store only

GetHuman753792's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The problem I ran into: Card registration issue can only use in store only
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman753792
Jun 5th, 2018 - 17d ago
I have an issue with Green Dot too
Fixed
Seen by 4 customers so far
Similar issue to 660 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman753792 started working on this issue
Jun 5th 8:51pm
GetHuman753792 indicated the issue is not fixed yet.
Jun 5th 10:40pm