I got a card at Wal-Mart and loaded money on it the next morning i get a email stating...

GetHuman-dinasdad's customer service issue with Green Dot from June 2018

2 views
 | 
26 similar
 | 
0 following
Help with my Green Dot issue
How did GetHuman-dinasdad do it?
Waiting to hear how GetHuman-dinasdad fixed the problem to share with other customers.
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
I got a card at Wal-Mart and loaded money on it the next morning i get a email stating my card had been frozen and needed to send a copy of my id so I did then i try to call and check on status and it tells me my card is no good and I cant ever use green dot again...where is my money and what is going on
I trust that Green Dot will make this right and come up with a resolution that is fair.
Help with my Green Dot issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman-dinasdad fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-dinasdad
Jun 5th, 2018 - 19d ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 26 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-dinasdad started working on this issue
Jun 5th 6:25pm
GetHuman-dinasdad confirmed the issue is fixed. Hooray!
Jun 5th 6:25pm