I got a card at Wal-Mart and loaded money on it the next morning i get a email stating...

GetHuman-dinasdad's customer service issue with Green Dot from June 2018

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Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-dinasdad's own words
I got a card at Wal-Mart and loaded money on it the next morning i get a email stating my card had been frozen and needed to send a copy of my id so I did then i try to call and check on status and it tells me my card is no good and I cant ever use green dot again...where is my money and what is going on
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Green Dot

Customer service issue
Reported by GetHuman-dinasdad
Jun 5th, 2018 - 6 mons ago
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Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman-dinasdad started working on this issue
Jun 5th 6:25pm
GetHuman-dinasdad confirmed the issue is fixed. Hooray!
Jun 5th 6:25pm