I reported my Green Dot Card as lost or stolen. It was not lost or stolen but it was th...

GetHuman-wthill's customer service issue with Green Dot from June 2018

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Help with my Green Dot issue
The issue and preferred resolution, in GetHuman-wthill's own words:
I reported my Green Dot Card as lost or stolen. It was not lost or stolen but it was the only action i could take on the automated system. The businesses said they had reversed the charges and it would go back to my card but * days later it is still pending and I have ***.** tied up in this card. Please i need a human to talk to. My number is ***-***-****. My email is wthill**@hotmail. com Thank you
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman-wthill
Jun 5th, 2018 - 14d ago
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Seen by 8 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-wthill started working on this issue
Jun 5th 3:45pm
GetHuman-wthill shared this issue with others over email
Jun 5th 3:45pm
GetHuman-wthill shared this issue with others over email
Jun 5th 3:47pm