I purchase a MoneyPak on Sunday ** **** for the amount of $** was trying to use it and...

GetHuman-bonillam's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
The issue in GetHuman-bonillam's own words
I purchase a MoneyPak on Sunday ** **** for the amount of $** was trying to use it and it came back with zero balance on the card I'm just hoping that greendot We'll take care of this issue went back where I purchased MoneyPak and they're telling me to give you guys a contact it's been so hard to try to get in touch with anybody from customer service this is just ridiculous of you guys not having enough employees or don't know how to take care of your issues
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Green Dot

Customer service issue
Reported by GetHuman-bonillam
Jun 4th, 2018 - 10 mons ago
I have an issue with Green Dot too
Fixed
Seen by 3 customers so far
Similar issue to 596 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-bonillam started working on this issue
Jun 4th, 2018 9:59pm
GetHuman-bonillam indicated the issue is not fixed yet.
Jun 4th, 2018 10:00pm
GetHuman-bonillam indicated the issue is not fixed yet.
Jun 5th, 2018 3:47am