Need help with green Dot. They will not give me my money left on account. Will not give...

GetHuman-raymicha's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
Need help with green Dot. They will not give me my money left on account. Will not give me my account number or routing number so I can get a new company. Sent my money back to V.A. * days before pay day. No food or anything. Closed my account because I need new card as l lost my card. Sent me new card and will not turn it on so I can get what little I have left. They will not take any calls or emails from me.
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman-raymicha
Jun 4th, 2018 - 2 mons ago
I have an issue with Green Dot too
Fixed
Seen by 1 customer so far
Similar issue to 229 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-raymicha started working on this issue
Jun 4th 5:43pm
GetHuman-raymicha indicated the issue is not fixed yet.
Jun 4th 5:43pm