Need help with green Dot. They will not give me my money left on account. Will not give...

GetHuman-raymicha's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
The issue in GetHuman-raymicha's own words
Need help with green Dot. They will not give me my money left on account. Will not give me my account number or routing number so I can get a new company. Sent my money back to V.A. * days before pay day. No food or anything. Closed my account because I need new card as l lost my card. Sent me new card and will not turn it on so I can get what little I have left. They will not take any calls or emails from me.
GetHuman-raymicha did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-raymicha
Jun 4th, 2018 - 5 mons ago
I have an issue with Green Dot too
Fixed
Seen by 1 customer so far
Similar issue to 229 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-raymicha started working on this issue
Jun 4th 5:43pm
GetHuman-raymicha indicated the issue is not fixed yet.
Jun 4th 5:43pm