Green Dot closed my account and I don't know why. Now My social security check has gone...

GetHuman748264's customer service issue with Green Dot from June 2018

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500 similar
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2 following
Help with my Green Dot issue
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Account holder name, Billing address, DOB, and Last 4 of SSN
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The issue and preferred resolution, in GetHuman748264's own words:
Green Dot closed my account and I don't know why. Now My social security check has gone to them and they won't send it back. I can't get a live representative to even discuss the matter.
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman748264
Jun 4th, 2018 - 2 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 22 customers so far
Similar issue to 500 others
2 customers following this
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Timeline
GetHuman748264 started working on this issue
Jun 4th 3:55pm