I loaded money on a Green Do Money Pak card and when the recipient went to lick it up...

GetHuman-isthatdl's customer service issue with Green Dot from June 2018

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The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-isthatdl's own words
I loaded money on a Green Do Money Pak card and when the recipient went to lick it up, they got the following message: We're sorry, but due to suspicious activity on a previous deposit attempt, Momey Pak number you entered, cannot be deposited to a card. If you are the original purchaser of the Money Pak, please click below to request a refund. I have no way to click on anything. The Money Pak number is *** *** **** **** and I am the original purchaser, David Jeska. This is horrible I cannot speak to a live agent.
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Green Dot

Customer service issue
Reported by GetHuman-isthatdl
Jun 2nd, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 6 customers so far
Similar issue to 554 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-isthatdl started working on this issue
Jun 2nd 2:22pm
GetHuman-isthatdl indicated the issue is not fixed yet.
Jun 2nd 3:22pm
GetHuman-isthatdl indicated the issue is not fixed yet.
Jun 2nd 3:23pm
GetHuman-isthatdl indicated the issue is not fixed yet.
Jun 2nd 3:24pm
GetHuman-isthatdl indicated the issue is not fixed yet.
Jun 2nd 4:12pm