The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue and preferred resolution, in GetHuman741251's own words:
The problem I ran into: I would like my money back. There’s ***.** on my card and I can’t even make online purchases
I trust that Green Dot will make this right and come up with a resolution that is fair.
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