Can't Get My Money Off My Moneypak Card To Put On My rushcard!!!!!!!!!!!! This is my re...

GetHuman-shaunai's customer service issue with Green Dot from June 2018

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The issue and preferred resolution, in GetHuman-shaunai's own words:
Can't Get My Money Off My Moneypak Card To Put On My rushcard!!!!!!!!!!!! This is my rent money!!!!!!!!!!!!!
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman-shaunai
Jun 2nd, 2018 - 17d ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-shaunai started working on this issue
Jun 2nd 4:42pm