My account says it was shut down and I can’t open another account. I have money still o...

GetHuman-shane_ir's customer service issue with Green Dot from June 2018

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Account holder name, Billing address, DOB, and Last 4 of SSN
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The issue and preferred resolution, in GetHuman-shane_ir's own words:
My account says it was shut down and I can’t open another account. I have money still on this card I looked at my balance online and still have it on there. I saw that this happened to most people that opened this account with this company. I want my money off this card.
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman-shane_ir
Jun 1st, 2018 - 3 mons ago
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GetHuman-shane_ir started working on this issue
Jun 1st 6:35pm