I was trying to pay my rent

GetHuman738926's customer service issue with Green Dot from June 2018

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The issue in GetHuman738926's own words
Load funds to my debit card to send payment through Pay pal ... Not excepting my drivers licenses In my state when you first get drivers license they issue a paper copy and then issue hard in the mail ** days later
This is very frustrating because now my rent will be late and some kind of way someone has used one of my cards I have no idea how that is possible I will accumulate late fees for my rent being * weeks late
If I could use my cards or card to load my prepaid card I had to order a refund for one of the cards and when I went to load the other it said it had been used
I use Money Reload all the time and this is the first time they ever asked for my ID
I have received my hard copy of my drivers license in the mail today
I have an issue with Green Dot too
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Green Dot

Money Pak Reload card
Customer service issue
Reported by GetHuman738926
Jun 1st, 2018 - 2y ago
I have an issue with Green Dot too
Fixed
Seen by 7 customers so far
Similar issue to 391 others
0 customers following this
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman738926 started working on this issue
Jun 1st, 2018 4:15pm
GetHuman738926 indicated the issue is not fixed yet.
Jun 2nd, 2018 5:17pm
GetHuman738926 indicated the issue is not fixed yet.
Jun 3rd, 2018 5:44pm
GetHuman738926 indicated the issue is not fixed yet.
Jun 3rd, 2018 5:50pm
GetHuman738926 indicated the issue is not fixed yet.
Jun 4th, 2018 6:25pm