I was given this card, mistakenly by a well meaning woman who thoughtbitvwas a gift car...

GetHuman-vfusilie's customer service issue with Green Dot from June 2018

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The issue in GetHuman-vfusilie's own words

I was given this card, mistakenly by a well meaning woman who thoughtbitvwas a gift card. My assistant filled out the information online, thinking she was accessing the card. Upon discovering what this was, I spoke to a Green Dot rep who assured me that it was cancelled and my information deleted. **I then got a card in the mail ****. I again spoke to a Green Dot rep who has assured me that my information was deleted and my account closed. **She then explained that the card was sent before my account was cancelled. *This is most likely not the case as I needed to provide her with my SS number for her to track my issue m**I would like to confirm the deletion of my information and closing this account. **My name is Vetalle Fusilier. I am not going to send any information via this email. Can you verify that my info was deleted on ****. Or give me the proper phone contact.

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Green Dot

Customer service issue

Reported by GetHuman-vfusilie

Jun 1st, 2018 - 2y ago

I have an issue with Green Dot too

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DOB

Last 4 of SSN

Timeline

GetHuman-vfusilie started working on this issue

Jun 1st, 2018 12:42am

GetHuman-vfusilie tried calling Green Dot

Jun 1st, 2018 12:43am

GetHuman-vfusilie indicated the issue is not fixed yet.

Jun 1st, 2018 3:55am