I was given this card, mistakenly by a well meaning woman who thoughtbitvwas a gift car...

GetHuman-vfusilie's customer service issue with Green Dot from June 2018

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The issue in GetHuman-vfusilie's own words
I was given this card, mistakenly by a well meaning woman who thoughtbitvwas a gift card. My assistant filled out the information online, thinking she was accessing the card. Upon discovering what this was, I spoke to a Green Dot rep who assured me that it was cancelled and my information deleted. **I then got a card in the mail ****. I again spoke to a Green Dot rep who has assured me that my information was deleted and my account closed. **She then explained that the card was sent before my account was cancelled. *This is most likely not the case as I needed to provide her with my SS number for her to track my issue m**I would like to confirm the deletion of my information and closing this account. **My name is Vetalle Fusilier. I am not going to send any information via this email. Can you verify that my info was deleted on ****. Or give me the proper phone contact.

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How Do I Cancel My Green Dot Card?How Do I Speak to a Customer Service Rep About My Green Dot Card?How Do I Cancel My Green Dot Card?How Do I Change the Address or Update My Account Information on My Green Dot Card?How Do I Get My Account Number and Routing Number with Green Dot?
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Green Dot

Customer service issue
Reported by GetHuman-vfusilie
Jun 1st, 2018 - 3 years ago
I have an issue with Green Dot too
Fixed
Seen by 7 customers so far
Similar issue to 566 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-vfusilie started working on this issue
Jun 1st, 2018 12:42am
GetHuman-vfusilie indicated the issue is not fixed yet.
Jun 1st, 2018 3:55am

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