Hi my name is shante bowser I’ve written everyone that I can contact. About *-* months...

GetHuman-shantebo's customer service issue with Green Dot from May 2018

4 views | 116 similar | 0 following
Help with my Green Dot issue
First: share to improve GetHuman-shantebo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-shantebo's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-shantebo may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-shantebo's own words
Hi my name is shante bowser I’ve written everyone that I can contact. About *-* months ago I set up a Fundraiser on Facebook,(kidney Fundraiser Critical Care) I then Linked My Greendot Prepaid Card To the Fundraiser So one day I called to check the amount on my Fundraiser on the Greendot Card it said that the card was locked and asked me to send my ID,I did so And next they stated about a few days later that they was not going to release it. I then called corporate for green dot they said that where going to research and get back with me after days then the next month Came I finally spoke to someone else that said the reason it was locked was because the name on the card was an “X” so I had Facebook to correct it green dot then refused Facebook to release the funds back to them so they can release the funds back to me This is very stressful I obtained the fundraiser to use the money to help with my Kidney situation,My Name And Number Shante Bowser ***-***-**** the card info last * ***-**-****

GetHuman-shantebo did not yet indicate what Green Dot should do to make this right.

How GetHuman-shantebo fixed the problem

We are waiting for GetHuman-shantebo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-shantebo fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-shantebo
May 30th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 116 others
0 customers following this


GetHuman-shantebo started working on this issue
May 30th, 2018 12:03am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians