Before contacting them, items GetHuman-congieg may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-congieg's own words
Hello I brought an money pak green Dot card BUT I wanted to put it in my debit card I was supposed to give my debit card to cashier but didn't know can you please put the money from money pak to my bank card
GetHuman-congieg did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-congieg fixed the problem
We are waiting for GetHuman-congieg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.