this is the message i just recieved HI Alexis, we understand your frustration. Unfortun...

GetHuman-laquondr's customer service issue with Green Dot from May 2018

Help with my Green Dot issue
The issue in GetHuman-laquondr's own words
this is the message i just recieved HI Alexis, we understand your frustration. Unfortunately, your ID not pass the verification process and your account has been permanently closed. We will have to receive a return request from the IRS to return the funds. Please advised the IRS to fax the request to ***-***-****. The request must be on a company letter head and include the following: the amount and date of the deposit, your name, and the account or direct deposit number.-DP**but i want to know how long will this process take?? what is the process could i please get more information
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havent recieved green dot card with tax refundI never recieved my green dot card and my tax refund is on it and I cant seem to...
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Green Dot

Customer service issue
Reported by GetHuman-laquondr
May 26th, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 241 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-laquondr started working on this issue
May 26th 1:21am
GetHuman-laquondr indicated the issue is not fixed yet.
May 26th 1:21am