I have a green dot Visa card, i recently purchased a flight with the card. I canceled t...

GetHuman717681's customer service issue with Green Dot from May 2018

420 similar
0 following
Help with my Green Dot issue
First: share to improve GetHuman717681's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman717681's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman717681's own words
I have a green dot Visa card, i recently purchased a flight with the card. I canceled that flight & the money is in the process of being refunded back to the card.i called to check the bal of my account and it said I have a block on my account so I had to upload my license,now when I call it say it can’t verf my info and my account has been. Closed. However I can still see my account online, but when I call the customer service number to speak with a rep the automatic system says my account is closed so I do not know how to get in touch with a representative to discuss the issue.
GetHuman717681 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman717681 fixed the problem
We are waiting for GetHuman717681 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman717681 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman717681
May 25th, 2018 - 8 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 9 customers so far
Similar issue to 420 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman717681 started working on this issue
May 25th, 2018 7:33pm