Green Dot has my tax refund but never sent my card. They will not let me talk to a hum...

GetHuman716289's customer service issue with Green Dot from May 2018

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The issue in GetHuman716289's own words
Green Dot has my tax refund but never sent my card. They will not let me talk to a human without a card number. They say my SS* and Date of birth are"invalid.
GetHuman716289 did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman716289
May 25th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 16 customers so far
Similar issue to 363 others
0 customers following this
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman716289 started working on this issue
May 25th, 2018 12:01am
GetHuman716289 indicated the issue is not fixed yet.
May 25th, 2018 1:06am
GetHuman716289 indicated the issue is not fixed yet.
May 25th, 2018 1:07am
GetHuman716289 indicated the issue is not fixed yet.
May 25th, 2018 1:07am
GetHuman716289 indicated the issue is not fixed yet.
May 26th, 2018 1:51am
GetHuman716289 indicated the issue is not fixed yet.
May 26th, 2018 5:12am
GetHuman716289 indicated the issue is not fixed yet.
May 26th, 2018 5:13am
GetHuman716289 indicated the issue is not fixed yet.
May 26th, 2018 5:13am
GetHuman716289 indicated the issue is not fixed yet.
May 26th, 2018 5:14am
GetHuman716289 indicated the issue is not fixed yet.
May 28th, 2018 12:41pm