I purchased a new prepaid debit card today and filled it with $***.**. Upon returning h...

GetHuman-aungelma's customer service issue with Green Dot from May 2018

Help with my Green Dot issue
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-aungelma's own words
I purchased a new prepaid debit card today and filled it with $***.**. Upon returning home I tried to activate the card using the website on the card, on the first attempt it says I have exceeded the maximum number old atrempts. That was my first time trying to activate it. The money I put on there today is for an emergency. I called the number on the card and no one would activate my card for me. I need you to please help me, please!! This is all the money that I have and I need access to it immediately, which is why I bought it. Please someone help me with this, please. My cell number is ***-***-****
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Green Dot

Customer service issue
Reported by GetHuman-aungelma
May 24th, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 4 customers so far
Similar issue to 687 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-aungelma started working on this issue
May 24th 11:38pm
GetHuman-aungelma indicated the issue is not fixed yet.
May 24th 11:39pm
GetHuman-aungelma indicated the issue is not fixed yet.
May 25th 12:53am
GetHuman-aungelma indicated the issue is not fixed yet.
May 26th 4:49pm