Nees immediate answers for why my account closed

GetHuman712751's customer service issue with Green Dot from May 2018

Help with my Green Dot issue
The issue in GetHuman712751's own words
Send in a picture of my activate my account..and they closed it..what happens to my money that is still on the card ... I had a issue of a claim I filed on May ** ****..I had ***.** taken from my card. I received a new card after I received my new card, I paid my car payment. Then the card was frozen I have a balance of **** left on the card what happens to my money and also what happens to my claim from the investigation? I need answers immediately..Thank you Hope Johnson..***.***.****
Is that I still have ****.** on the card I have to pay my bills and buy food for my house.
I would like my money of the card and also a resolution to my case. A ful refund of the money that was stolen off my card..
I have been a good customer for many years.I feel that after I did an investigation on May **th..**** the problems started of freezing my account and today closing it..
I have an issue with Green Dot too
How GetHuman712751 fixed the problem
We are waiting for GetHuman712751 to fix the problem and share the solution with the rest of us customers.
Please help with my Green Dot issue
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid

Green Dot

Greendot card
Customer service issue
Reported by GetHuman712751
May 23rd, 2018 - 8 mons ago
I have an issue with Green Dot too
Seen by 4 customers so far
Similar issue to 10 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman712751 started working on this issue
May 23rd, 2018 10:19pm
GetHuman712751 indicated the issue is not fixed yet.
May 23rd, 2018 10:22pm