I got bad customer service... I was lied to by a supervisor! The rep that helped me wou...

GetHuman-rashardm's customer service issue with Green Dot from May 2018

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The issue in GetHuman-rashardm's own words
I got bad customer service... I was lied to by a supervisor! The rep that helped me would not let me speak to a manager or a supervisor. Truly a horrible experience. This was about a transaction made on *-**-**** in the amount $***.** that i was told was back in my account that is still not in my account..... Supervisor i spoke with made me look like a complete idiot trying to make a purchase and the funds were not in my account like she stated to me.
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Green Dot

Customer service issue
Reported by GetHuman-rashardm
May 23rd, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 4 customers so far
Similar issue to 72 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-rashardm started working on this issue
May 23rd 5:43pm
GetHuman-rashardm shared this issue with others over email
May 23rd 5:45pm
GetHuman-rashardm indicated the issue is not fixed yet.
May 23rd 6:49pm
GetHuman-rashardm indicated the issue is not fixed yet.
May 26th 7:01pm