When I received it as a gift I was able to find a live person. She said she would chang...

GetHuman-mrywrdn's customer service issue with Green Dot from May 2018

Help with my Green Dot issue
The issue in GetHuman-mrywrdn's own words
When I received it as a gift I was able to find a live person. She said she would change it to a gift card and I could use the gift amount and be done with it. She assured me * times I would not be charged the *.** or *.** or any other charge and then I could cut it up after my **.** gift was spent. I have a bank card. Please may I talk to a person as I WAS charged all of the fees and this was to be used for food as I am on disability. Please call Mary Warden ***-***-****. I'm exhausted from looking for a live person like I talked to before. HELP as I am homebound.
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Green Dot

Customer service issue
Reported by GetHuman-mrywrdn
May 22nd, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 5 customers so far
Similar issue to 512 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-mrywrdn started working on this issue
May 22nd 8:55pm
GetHuman-mrywrdn indicated the issue is not fixed yet.
May 24th 5:19pm
GetHuman-mrywrdn indicated the issue is not fixed yet.
May 24th 5:20pm
GetHuman-mrywrdn indicated the issue is not fixed yet.
May 24th 5:21pm