A walmart gift card was bought April *st. The money on the card was stolen the same day...

GetHuman705563's customer service issue with Green Dot from May 2018

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The issue in GetHuman705563's own words
A walmart gift card was bought April *st. The money on the card was stolen the same day. The customer service number on the back does not work. I called Walmart customer service number and they had an attitude and said its not there problem, they have nothing to do with the card. I did manage to get a case number (********) after I fax over the dispute form. *The customer service number on the back of the card (***-***-****) hangs up after saying "technical difficulty".*The number has not been working for a while and after looking online, I'm not the only one who can't get in touch with customer service.
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Green Dot

Customer service issue
Reported by GetHuman705563
May 21st, 2018 - 6 mons ago
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Seen by 13 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman705563 started working on this issue
May 21st 8:09pm