I purchased a Greendot debit card from a store and it has been registered and loaded wi...
GetHuman-emocamb's customer service issue with Green Dot from May 2018
Help with my Green Dot issue
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-emocamb's own words
I purchased a Greendot debit card from a store and it has been registered and loaded with money. I bought the card to use for online purchases but it can't use the card online. I received a personalized Greendot debit card in the mail and now I cannot activate it online. I get an error messages that says the card information doesn't match the information on file. A second service fee will be taken in a few days and I have not used either card at all. I want to transfer the money from the old card to my new personalized card.
GetHuman-emocamb did not yet indicate what Green Dot should do to make this right.
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