Before contacting them, items GetHuman-nanakate may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-nanakate's own words
i have tried all day to reload my card but the telephone number *-***-***-**** keeps disconnecting without saying anything. I need my money on my card NOW, NOW, NOW!!!!!*WHAT IS GOING ON WITH YOUR COMPANY, WHEN I DIAL *-***-***-**** NO ONE WILL COME ON THE LINE TO ANSWER MY CALLS. MY NAME IS PATRICIA WHITE, TELEPHONE NUMBER ***-***-****. LAST FOUR OF SS* ****. HELP, HELP GET THIS PROBLEM RESOLVED IMMEDIATELY!!!!!!!!!!. I DO NOT WANT AN EMAIL I WANT A LIVE PERSON TO CALL ME BACK, ALSO YOUR LIVE CHAT IS SHUT DOWN AS WELL. WELL WHAT IS GOING ON?
GetHuman-nanakate did not yet indicate what Green Dot should do to make this right.
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